Adaptive Listening: How to Cultivate Trust and Traction at Work (Communication for Leaders, Workplace Culture)
Adaptive Listening: How to Cultivate Trust and Traction at Work (Communication for Leaders, Workplace Culture)
by Nicole Lowenbraun, Maegan Stephens,
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There Isn’t One Way to Listen. It’s Time to Adapt Your Listening!
“Adaptive Listening is incredible. [It] made me evaluate all aspects of my interactions in life.” ─Workshop participant from Cisco
#1 New Release in Running Meetings & Presentations and Human Resources & Personnel Management
Adaptive Listening is for those who want to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, discover a new model for listening in the workplace.
Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.
Leaders at all levels can improve listening skills. Aspiring, emerging, and established leaders can build more awareness about their own listening style and the impact it has on their workday. Only then can they adapt the way they listen to meet the goals and needs of direct reports, peers, managers, customers, and stakeholders, all while contributing to a positive workplace culture.
Inside learn:
- How to leverage the strengths and avoid the pitfalls of your listening style by recognizing how you prefer to process and respond to information
- How to break away from ineffective listening and step into Adaptive Listening to meet the goals and needs of the person speaking
- How to reduce mistrust, misalignment, and miscommunication by being more mindful of the barriers that prevent you from using empathetic communication
- How to cue other listeners to listen in the way you want and need
If you enjoyed You’re Not Listening, Just Listen, Listen Like You Mean It, Power Listening, Nonviolent Communication, or Crucial Conversations, you’ll love Adaptive Listening.
About the Author
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Nicole Lowenbraun
Nicole Lowenbraun is a communication nerd who uses her unique speech-language pathology background—and decades of business acumen—to help clients excel in speaking, writing, and listening. With a Master’s in Communication Disorders, Nicole is passionate about fostering more inclusive communication in the workplace. She’s a content director at Duarte, Inc., and the proud co-creator of Adaptive Listening—the new gold standard for listening in the workplace.
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Maegan Stephens
Maegan Stephens started earning her “10,000 hours” back when she was a competitive public-speaker in high school and college (yes, that's a thing). From there, she sharpened her research skills with a PhD in communication studies from The University of Texas at Austin. She is the co-creator of the Adaptive Listening methodology and currently leads a team of Duarte, Inc. strategists, writers, and speaker coaches to transform the way people communicate.
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